Order Pre-Information Guidelines
PRELIMINARY INFORMATION FORM
TOPIC 1
This Sales Agreement Preliminary Information Form concerns the sale and delivery of the product(s) specified below, with their characteristics and sales price, sold by the SELLER to the ORDERER/BUYER, and covers the rights and obligations of the parties in accordance with the provisions of Law No. 6502 on the Protection of Consumers - Distance Contracts Regulation (Official Gazette: 27.11.2014/29188). By accepting this preliminary information form, the BUYER acknowledges in advance that if they approve the order subject to this contract, they will be obligated to pay the price of the order and any additional fees such as shipping costs and taxes, and that they have been informed about this.
2. SELLER INFORMATION
YAPIBAHÇE ENERGY and DIGITAL STORE TRADE LTD. CO.
Cevher Dudayev Neighborhood, Üstad Necip Fazıl Kısakürek Boulevard, New City Blocks No: 104 / G -1, Merkez / Nevşehir
info@yapibahce.com
Phone: 0 534 834 32 35
3. BUYER INFORMATION (hereinafter referred to as BUYER.)
Recipient: {first_name_last_name}
Delivery Address: {delivery_address}
Phone: {phone_number}
Email/username: {email}
4. INFORMATION ABOUT THE PRODUCT(S) SUBJECT TO THE AGREEMENT
4.1 The basic characteristics of the goods/products/services (type, quantity, brand/model, color, number) are available on the SELLER's website. You can review the basic characteristics of the product during the campaign period. Valid until the campaign date.
4.2 The prices listed and advertised on the site are sales prices. Advertised prices and offers are valid until updated or changed. Prices advertised for a limited time are valid until the end of the specified period.
4.3 The sales price of the goods or services subject to this contract, including all taxes, is shown in the table below.
{order_product_list}
Order Amount: {order_amount}
Product List for the Order: {order_product_list}
Delivery Address: {delivery_address}
Billing Address: {billing_address}
Order Date: {order_date}
5. GENERAL PROVISIONS
5.1. The BUYER acknowledges, declares, and undertakes that they have read and are informed about the essential characteristics of the product, the sales price, the payment method, and preliminary information regarding delivery on the SELLER's website, and that they have provided the necessary confirmation electronically. The BUYER also acknowledges, declares, and undertakes that by confirming the Preliminary Information electronically, before the conclusion of the distance sales contract, they have received accurate and complete information from the SELLER regarding the address, the essential characteristics of the ordered products, the price of the products including taxes, and payment and delivery information.
5.2. Each product subject to this contract will be delivered to the BUYER or to the person and/or entity at the address indicated by the BUYER within the timeframe specified in the preliminary information section of the website, depending on the distance to the BUYER's place of residence, provided that this period does not exceed the legal limit of 30 days. If the product cannot be delivered to the BUYER within this period, the BUYER reserves the right to terminate the contract.
5.3. The SELLER accepts, declares, and undertakes to deliver the product subject to this contract completely, in accordance with the specifications stated in the order, and with any warranty documents and user manuals, free from any defects, in compliance with legal regulations, in accordance with standards, with the necessary information and documents, to perform the work with accuracy and honesty, to maintain and improve the quality of service, to exercise the necessary care and diligence during the performance of the work, and to act with caution and foresight.
5.4. The SELLER may supply a different product of equal quality and price by informing the BUYER and obtaining their explicit consent before the expiration of the performance obligation arising from this contract.
5.5. The SELLER acknowledges, declares, and undertakes that if it becomes impossible to deliver the ordered product or service, and thus cannot fulfill its contractual obligations, it will notify the consumer in writing within 3 days of learning of this situation and will refund the total amount to the BUYER within 14 days.
5.6. The BUYER acknowledges, declares, and undertakes that it will confirm this Preliminary Information Form electronically for the delivery of the product subject to this contract, and that if the price of the product subject to this contract is not paid for any reason and/or is canceled in the bank records, the SELLER's obligation to deliver the product subject to this contract will cease.
5.7. The BUYER acknowledges, declares, and undertakes that if, after delivery of the product subject to this Contract to the BUYER or to the person and/or entity at the address indicated by the BUYER, the price of the product subject to this Contract is not paid to the SELLER by the relevant bank or financial institution as a result of the unauthorized and wrongful use of the BUYER's credit card by unauthorized persons, the BUYER will return the product subject to this Contract to the SELLER within 3 days, with the shipping costs borne by the SELLER.
5.8. The SELLER acknowledges, declares, and undertakes that if it is unable to deliver the product within the specified time due to force majeure events, such as unforeseen circumstances beyond the parties' control that prevent and/or delay the parties from fulfilling their obligations, it will notify the BUYER of the situation. The BUYER also has the right to request the cancellation of the order, the replacement of the product with an equivalent if available, and/or the postponement of the delivery until the hindering situation is resolved. In case of cancellation of the order by the BUYER, the product amount will be refunded in cash within 14 days for payments made by the BUYER. For payments made by credit card, the product amount will be refunded to the relevant bank within 14 days after the order is canceled by the BUYER. The BUYER acknowledges, declares, and undertakes that the average process for the amount refunded to the credit card by the SELLER to be reflected in the BUYER's account by the bank may take 2 to 3 weeks, and that the reflection of this amount in the BUYER's account after its return to the bank is entirely related to the bank's processing time; therefore, the BUYER cannot hold the SELLER responsible for any possible delays.
6. BILLING INFORMATION
Name/Surname/Title: {name_surname}
Address: {delivery_address}
Phone: {phone_number}
Email/username: {email}
Invoice delivery: The invoice will be delivered to the billing address along with the order during delivery.
will be delivered. {billing_address}
7. RIGHT OF WITHDRAWAL
7.1. The BUYER may exercise the right to withdraw from a distance contract for the sale of goods within 14 (fourteen) days from the date of delivery of the product to the BUYER or to the person/entity at the address indicated, provided that they notify the SELLER, without incurring any legal or criminal liability and without giving any reason. In distance contracts for the provision of services, this period starts from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's consent before the expiration of the withdrawal period. The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER. By accepting this contract, the BUYER acknowledges that they have been informed about the right of withdrawal.
7.2. To exercise the right of withdrawal, a written notification must be sent to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days, and the product must be unused in accordance with the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions stipulated in this agreement. If this right is exercised,
7.2.1 The invoice for the product delivered to the third party or the BUYER. (If the invoice for the product to be returned is issued to a company, it must be sent together with the return invoice issued by the company. Returns of orders invoiced to companies cannot be completed unless a RETURN INVOICE is issued.)
7.2.2. Return form,
7.2.3. Products to be returned must be delivered complete and undamaged, including the box, packaging, and any standard accessories.
7.2.4. The SELLER is obligated to return the total amount and any documents obligating the BUYER to debt within a maximum of 10 days from the date of receipt of the cancellation notice, and to retrieve the goods within 20 days.
7.2.5. If the value of the goods decreases or return becomes impossible due to a fault of the BUYER, the BUYER is obliged to compensate the SELLER for the damages in proportion to the fault. However, the BUYER is not responsible for changes and deteriorations caused by the proper use of the goods or product within the withdrawal period.
7.2.6. If the amount falls below the campaign limit set by the SELLER due to the exercise of the right of withdrawal, the discount amount received under the campaign will be cancelled.
8. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
8.1. a) Contracts for goods or services whose price varies depending on fluctuations in financial markets and is beyond the control of the seller or supplier.
(b) Contracts relating to goods prepared according to the consumer's wishes or personal needs.
c) Contracts for the delivery of perishable goods or goods that may expire.
c) Contracts relating to the delivery of goods whose protective elements such as packaging, tape, seal, or wrapping have been opened after delivery, and whose return is not suitable for health and hygiene reasons.
d) Contracts relating to goods that, after delivery, are mixed with other products and are by their nature impossible to separate.
e) Contracts relating to books, digital content, computer consumables, data recording and data storage devices presented in a physical medium, if the protective elements such as packaging, tape, seal, or wrapping have been opened after delivery of the goods.
f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
g) Contracts relating to accommodation, goods transport, car rental, food and beverage supply, and leisure activities for entertainment or recreation, to be performed on a specific date or during a specific period.
(g) Contracts relating to services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer.
h) Contracts relating to services that have begun to be performed with the consumer's consent before the expiration of the withdrawal period.
Cosmetics and personal care products, underwear, swimwear, books, copyable software and programs, DVDs, VCDs, CDs and cassettes, and stationery supplies (toner, cartridges, ribbons, etc.) must be returned in their original unopened, untried, undamaged, and unused condition.
8.2. The SELLER may submit complaints and objections to the consumer dispute arbitration board or consumer court in the consumer's place of residence or where the consumer transaction took place, within the monetary limits specified in the law below. Information regarding the monetary limits is as follows:
Effective from 28/05/2014:
a) In accordance with Article 68 of the Law No. 6502 on Consumer Protection, disputes with a value below 2,000.00 (two thousand) TL shall be referred to the district consumer arbitration boards.
b) In disputes with a value below 3,000.00 (three thousand) TL, the matter shall be referred to the provincial consumer arbitration boards.
c) In provinces with metropolitan status, disputes with a value between 2,000.00 TL (two thousand) and 3,000.00 TL (three thousand) are referred to the provincial consumer arbitration boards.
This Agreement is made for commercial purposes.
SELLER: YAPIBAHÇE ENERGY and DIGITAL STORE TRADE LTD. CO.
RECIPIENT: {first_name_last_name}
DATE: {order_date}